Shipping Policy

All orders are processed after successful payment confirmation.

Processing timelines may vary depending on:

• Product availability
• Order volume
• Embroidery detailing and finishing requirements
• Customization requests (if applicable)

Orders are typically prepared and dispatched within the estimated timeframe mentioned on the website or communicated during order confirmation.

Delivery timelines may vary based on:

• Customer location
• Courier partner availability
• Public holidays or festivals
• Weather or logistical conditions

While we strive to ensure timely delivery, delays caused by courier services or unforeseen circumstances may occasionally occur.

We offer shipping across various locations within India through trusted delivery partners.

Estimated delivery timelines may differ depending on the destination city or region.

Customers will receive shipping or tracking updates once the order has been dispatched.

International shipping availability may vary depending on location and shipping regulations.

Additional charges such as:

• Customs duties
• Import taxes
• International handling fees

may apply based on the destination country and are the responsibility of the customer.

Delivery timelines for international orders may vary due to customs clearance and local courier processes.

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Shipping costs may vary depending on:

• Delivery location
• Order size or weight
• Shipping method selected

Any additional shipping-related charges will be communicated clearly where applicable.

Once your order has been dispatched, tracking details may be shared through email, SMS, or other communication channels whenever available.

Customers can use the provided tracking information to monitor delivery status.

Customers are responsible for providing accurate shipping and contact details during checkout.

Zubiya Couture will not be responsible for delays, failed deliveries, or losses caused by incorrect or incomplete address information provided by the customer.

Additional shipping charges may apply for re-delivery attempts if required.

While we work with reliable courier partners, unexpected shipping delays may occasionally occur due to circumstances beyond our control.

In case of delayed or lost shipments, customers may contact our support team for assistance. We will make reasonable efforts to coordinate with the shipping provider and resolve the issue.

If a package appears damaged at the time of delivery, customers are advised to:

• Inspect the package carefully
• Take clear photos if damage is visible
• Contact our support team immediately

Claims related to damaged shipments should be reported within the applicable timeframe after delivery.

For shipping-related queries, customers may contact us through our official website contact page.

Thank you for shopping with Zubiya Couture.