Terms & Conditions

Zubiya Couture is a premium fashion and embroidery brand offering embroidered clothing and fashion products through its website and related platforms.

By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

We strive to ensure that all product descriptions, images, pricing, and details displayed on the website are accurate and updated. However:

Minor variations in embroidery, color, texture, or fabric may occur due to photography, screen settings, and handcrafted detailing.

Handmade embroidery and artisan work may naturally include slight variations that enhance the uniqueness of each product.

Product availability may change without prior notice.

Zubiya Couture reserves the right to modify or discontinue products at any time.

All prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time. Payments made through the website are processed through secure payment gateways for customer safety and convenience.

Orders will only be confirmed after successful payment verification.

Once an order is placed, customers will receive an order confirmation through email or other communication channels.

Zubiya Couture reserves the right to:

• Accept or reject orders at its discretion
• Cancel orders due to stock unavailability
• Refuse suspicious or fraudulent transactions
• Limit quantities purchased per customer

If an order is cancelled after payment, eligible refunds will be processed accordingly.

We aim to process and deliver orders within the estimated timelines provided. However, delivery timelines may vary depending on:

• Product availability
• Customization requirements
• Location and courier services
• Unexpected logistical delays

Zubiya Couture is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.

Customers are responsible for providing accurate shipping details during checkout.

Returns and exchange eligibility may vary depending on product type, customization, and usage condition.

Products may not qualify for return or exchange if:

• The product has been worn, altered, or damaged
• Original tags or packaging are missing
• The return request exceeds the allowed timeframe

Customers are encouraged to review product details carefully before placing an order.

All website content including:

• Logos
• Product designs
• Images
• Text
• Graphics
• Branding elements

are the intellectual property of Zubiya Couture and may not be copied, reproduced, distributed, or used without prior written permission.

By using this website, users agree not to:

• Misuse website content or functionality
• Attempt unauthorized access to website systems
• Use the website for unlawful or fraudulent activities
• Share false or misleading information

Any violation may result in restricted access or legal action if necessary.

Zubiya Couture shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. We make every effort to provide accurate information and quality products, but we do not guarantee uninterrupted or error-free service.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using this website, you consent to our privacy practices.

Zubiya Couture reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. Continued use of the website after changes constitutes acceptance of the updated terms.

If you have any questions or concerns regarding these Terms & Conditions, please contact us through our website or customer support channels. We are here to assist you.